YOSHIDA-STORE
[About Yoshida Store]
The YOSHIDA-STORE Yoshida store is operated by the Japanese trading company "Yoshida Shoji Co., Ltd.". The goods are sourced locally and shipped to Hong Kong. The products are made in Japan, including stationery, household goods, popular products, trendy accessories, etc. In addition to retail, we also look for Japanese products for corporate customers. Welcome to inquire.
About delivery
Delivery methods︰
This shop only accepts SF Express to pay, and the actual freight is subject to the freight paid by SF Express when delivering the shipment.
SF Express store and smart cabinet self-pickup service (please fill in the SF store or smart cabinet address in the delivery address column when placing an order)
Delivery scope:
Hong Kong Island, Kowloon, New Territories, some remote areas and outlying islands.
Only for commercial and residential addresses, please do not use post office boxes and logistics warehouses as delivery addresses.
Each order can only be sent to one address. If you want to deliver goods to different addresses, please place orders separately according to different addresses.
In case of late pickup, SF Express and its warehouse will incur storage costs. This fee is the responsibility of the customer. All goods must be picked up within three days after the delivery. If the delivery is overdue, SF Express will return the goods to our company. When retrieving overdue goods, you need to bear the storage costs and shipping costs yourself.
Customers who have not picked up the goods after three months of shopping on this website have the right to cancel the order and discard the goods without prior notice.
freight︰
Local orders can only be paid by SF Express. For details on SF Express shipping costs, please refer to the SF Express website.
Overseas orders are calculated based on our company's standards.
Estimated delivery time:
The delivery time of each product may vary depending on its situation, and the required delivery time can be found on the product page.
Generally, spot goods need to be shipped within 7 working days, and pre-ordered goods will need to be shipped within 10-14 working days. There may also be delays due to delivery and international shipping issues. Please forgive me. (Working day, no
Including Saturday/Sunday, public holidays)
If you order both general merchandise and pre-order merchandise at the same time, it will take 10-14 working days to ship, because the same order will be sent in the same package.
If you want to receive some products early, it is recommended to order separately the products that take different time to ship.
General delivery time:
Monday to Saturday: 9am-7pm
Sundays and public holidays: no delivery service
Change and cancel
Once the order is confirmed, we cannot cancel the order or change the content of the order for you, please forgive me.
It is recommended that guests can add their favorite products to the shopping cart or favorite list first, and then make payment after confirming the list, so that they can enjoy shopping more easily.
Sorry, if your order is cancelled due to out of stock or other reasons, the relevant purchase amount will be refunded to your credit card account within two weeks.
Cargo Tracking / Change of Address
When the goods you ordered are packaged in the warehouse and are ready for delivery, you will receive a delivery confirmation notification via email. This email contains order information and order tracking number. If necessary, please contact SF Express to track the shipment by yourself.
After the goods are shipped, if you need to change the address, please contact SF Express to make another arrangement. The additional costs incurred must be paid for.
If the customer fails to receive the parcel due to personal reasons, please contact SF Express to make arrangements.
If the delivery fails twice in a row and you cannot be contacted, the order may be cancelled and the company will not issue a refund.
SF Express Customer Service Hotline: +852 2730 0273