Privacy policy

1. Our Commitment

We thank you for your trust in us and give us your personal information. We are committed to protecting your privacy, taking all reasonable precautions, and complying with all laws and regulations applicable to the protection of personal data in Hong Kong from time to time to protect your personal data from misuse and improper use. We will review this privacy policy regularly and may revise this privacy policy at any time. For details, please refer to the following methods for our collection, use, transfer and retention of your personal data.
  
2. Provide your personal information

Whenever you purchase our products or use our services, websites or mobile applications, you may be asked to provide us with your personal information. You can choose not to provide the personal information we request, but if you choose not to provide it, we may not be able to provide you with our products or services, or you may not be able to log in to our website or mobile application.
  
3. Types of personal data we collect

The categories of personal data we may collect include:
(a)  Your name, phone number, email address, residential address, mailing address, billing address or delivery address, month and date of your birthday, your payment and credit card information, and any other personal information that you voluntarily provide to us ;and
(b)  Your computer or mobile device’s IP address, real-time location data, browser settings, browsing history, and other Internet-recorded data.
  
4. Purpose of collecting personal data

Your personal data may be used for one or more of the following purposes ("purposes"):
(a)  Communicate with you;
(b)  Verify your identity and any accounts you have opened in connection with us;
(c)  Administer any of your memberships related to us or other marketing, promotional offers or corporate activities that you have participated in;
(d)  Processing your product or service orders (including keeping your shopping cart content on our website, sending bills and making payments);
(e)  To handle and respond to your inquiries, suggestions or complaints;
(f)  Develop new products and services;
(g)  Conduct customer opinion surveys;
(h)  Provide you with personal care and grooming information;
(i)  Perform data analysis, market research, statistical analysis and behavior analysis to help us further understand your needs and improve the quality of our services and products;
(j)  Personalize our website and content to suit your specific preferences;
(k)  Carry out direct marketing activities after obtaining your consent; and
(l)  Any other purpose directly related to any of the above situations.
  
5. Transfer of Personal Data

In order to accomplish the above purposes or process your personal data (according to the criteria we need to know), we may disclose or transfer your information to our affiliates, whether in or outside Hong Kong, including any third-party service providers. personal information. In addition, if we believe that the disclosure or transfer of your personal data is based on legal or regulatory requirements or to protect our interests (permitted by law), we may also disclose or transfer it to any other third party for this reason.
  
6. Retention of personal data

We will keep your personal data in accordance with relevant laws and regulations. The retention time will not be longer than the time required to complete the purpose, and the personal data for the completed purpose will be deleted as soon as reasonably possible.
  
7. Direct Marketing

We will use your personal data for direct marketing from time to time, including:
(a)  Promote our products, services, events, competitions, promotional offers (benefits and discounts), special programs and any other information that we think is relevant, or used to send free samples;
(b)  Promote the products, services, events, competitions, promotional offers (benefits and offers) and special programs of our suppliers, partners or third-party service providers; and
(c)  Conduct market research and evaluation.

We will provide you with details of direct sales activities through different channels based on the personal information you provide, including advertisements, mailing, phone calls, emails, or sending SMS or messages to your mobile device.

We will not use your personal data for direct marketing activities without obtaining your consent (including expressing no objection). If you wish to cancel the receipt of some or all of the information related to direct marketing activities, you can refer to the methods listed in the "Other Information" below to contact our customer service officer or follow the unsubscribe link provided to indicate your choice or request We change your choice (no extra charge).
  
8. Information Protection

In order to ensure that your personal information is used safely and not abused when you use our website, we have adopted advanced encryption technology and a secure server. Prevent your data from being seen by third parties during transmission. We also have other security measures, including only necessary and trained employees can access personal data, and any unauthorized access will not be allowed.
  
9. Cookies

When you browse our website, the cookies we use will automatically collect your information (including the browser and operating system you are using, and the domain name of the Internet service provider). Cookies are information that your browser will store on your computer when you browse a website. Our Cookies recognize your computer, allowing us to personalize your shopping experience and recognize you when you visit the site again. The information we collect from Cookies will be used for the purpose.

Most browsers are preset to automatically accept Cookies. You can change your browser settings to refuse to accept Cookies. If you choose to refuse to accept cookies, you may not be able to use all the functions and services on our website.
  
10. Third-party websites

This privacy policy only applies to us and our website, and does not apply to any other third parties (including websites operated by them). When you click on links and/or advertising slogans to connect you to a third-party website or a website of a company affiliated with us, you will be bound by their privacy policy. Although we support the protection of Internet privacy, we will not be responsible for any actions taken by third parties outside of our network.
  
11. Access and correction of your information You can contact our customer service officer in accordance with the methods listed in the "Other Information" below to request access and correction of your personal information. We will process your request after verifying your identity, and we can also charge you a reasonable administrative fee for the request.